Firstly, let me start by saying that yesterday's fast went really well. I would venture to say that it was the best one since we started this whole "eat stop eat" thing. I went to my class and taught my own, no problems. After 24 hours, my mind was clear, I wasn't terribly hungry, but, I was ready for some sustenance.
We went to Kerbey Lane, as we always do on Monday nights. We both have class until after 9pm, so it's usually the easiest thing to do. The only difference this night was that some friends from KF came along for the ride.
I'm going to progress this story in timeline format so you can see how ludicrous this is.
9:45pm - We arrive at Kerbey Lane. Request table.
10:00pm - Friends show up, we sit down at table.
10:05pm - We are all sitting around at the table waiting for someone to come over.
10:10pm or so - We order drinks, Ben orders queso.
10:15pm - nothing...
10:20pm - nothing...
10:22pm - Waters come... um... yaaay? Queso comes slightly after. We still have not ordered. At this point I have complained to a manager.
10:28pm - Our waiter prances past our table. We are still all drinking water. We have no yet ordered food. He doesn't say anything to us like "sorry it's taking a while". Nothing. Just a smug "I'm high as shit and I don't care" look at all of us.
10:30pm - V and I get up and leave. On the way out, I talk to the manager and say "I want you to know that we are leaving now and it is because this waiter let us sit at our table for almost a half an hour without ordering. If I DO come back here, I never want to sit in his section again". The manager's response is "OK I take care of him now". Whatever, we are going elsewhere.
You might think that I was in a "lipid fueled rage" (I owe Ryon $0.25 now) as I was coming off of a 24 hour fast, but, let me say that my mind was very clear and I was not feeling irritable. What follows most likely would have happened had I not been on a fast as well. The others at the table were equally as frustrated.
Here are some other random tidbits. He had 4-6 tables, all of which were not filled. The ones that were had 2 people at them. You are not "really busy", you are fucking retarded and need to not smoke weed before you come to work. I don't care what you do at your house. Kill yourself for all I care, but, when your stupid juvenile habit affects my night, we have a problem.
I notice these things. I worked in the service industry for about 8 years or so. I am very tolerant of people in the service industry b/c I know how much it sucks and the BS that you have to put up with on the daily.
For example, we went to Cheddar's for lunch last week. Our waiter dropped all of our food when he brought it out to our table resulting in a big crash. He apologize profusely. He was really trying. It was clearly his first or second day. I left him a larger than normal tip. I felt his pain.
This fucking hippie last night at Kerbey was the complete opposite. Every one of his tables was upset with him and he could not care less. He looked like he was high off his ass. He was slow as shit and couldn't keep up with the smallest workload. He should be fired. Had this been a one off incident, I would be more tolerant, however, this is not the first time we have had him as our waiter. Let's just say he is really consistent. There is no reason that dinner at a restaurant, a NOT EVEN BUSY restaurant should take almost 2 hours.
I have never stiffed a waiter. I have never walked out of a place, until last night. Had I stayed there for dinner, I would not have left him a tip. Yes, he was THAT bad. Victoria ordered a hot tea at 10:06pm and we didn't see it until he was on the way to the table with it as we were walking out at 10:30pm. Unacceptable. Go fuck yourself.
With regard to the manager's response of "OK, I take care of him". How's about taking care of the problem the first time I complain and not the second, third, fourth, or when I am walking out. Get back on the pickup truck with you "Kool" hat and "Garfield" shirt. You have no business managing a restaurant.
Starving, I made, probably not the best choice, and stopped at whataburger on the way home. I am almost ashamed to say it. It was, however, delicious as I had not had a burger from a fast food joint in almost 2 months. No biggie, I will compensate today.
Anyway, that's the end of the rant. Here's what's on the agenda today:
- Have uverse installed.
- Play with uverse.
- Make cream of sorrel soup.
- Work.
- Make Wendy take pictures of her daybed. =)
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3 comments:
Yaaay Kerbey. My first restaurant trip in Austin, over 10 years ago, was to the Kerbey on Kerbey Lane.
Worst fucking service ever. What the waiters lacked in time management, they made up for in surliness.
My coworker has a theory, called the Pot Dome.
It's the theory that there's a dome of pot smoking in Austin. Within that dome, you can expect good to great food, and poor service. This dome usually hangs around south/central Austin. It's obvious Kerbey is setting up a satellite dome.
Kerbey should be commended for their diplomatic leanings at spreading shitty service. First, North Austin. Then THE WORLD. Cept that's really far, so they'll just stay in and play video games instead.
This is so weird... just yesterday I was talking with someone about how crappy the service is at Kerbey Lane and then I see your blog post this morning... The one downtown is just as bad if not worse in fact, and -feel free to slap me - I don't think their food is all that.
But, I am pleased to have made it onto your blog this morning, even if it's in somewhat of a forceful nature "make Wendy" ha! You can't make me do anything, I'm super-woman!!!
I'll be over later to take pictures.
...and what the F is a sorrel????
Is it like a squirrel?
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